Good communications and better productivity: Zoom ANZ head on the AI opportunities for SME leaders

Australian small and medium business owners looking to take their business to the next level have been urged to take advantage of AI, with Zoom’s head of Australia and New Zealand Bede Hackney citing it as the key to unlocking productivity gains in any business leader’s day-to-day life.

SmartCompany heard Hackney’s thoughts on how small businesses can harness the power of the technology to grow their business.

Hackney said good communication is vital.

“Regardless of how big your company is, the two most important conversations any company can have are: the conversation you have with your employees, and the conversation that you have with your customers.