(L-R) The Laundry Lady CEO Susan Toft, investor Robert Herjavec. Source: Supplied
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When technical troubles hit Sunshine Coast business The Laundry Lady on Tuesday night, temporarily sending its website offline, it was no crisis for founder Susan Toft.
Surrounded by loved ones, Toft was busy watching the latest episode of Shark Tank Australia, in which her business secured a $1 million handshake deal.
If anything, the website outage was another cause for celebration: it was caused by a rush of new customers, eager to secure their own laundry-on-demand booking.
“To finally get to share exactly what happened with my staff, and my family, my friends, was just amazing,” Toft told SmartCompany on Wednesday, months after filming took place.
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