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We spend a disproportionate amount of time writing and receiving emails, and yet, employees regularly disregard messages from their bosses, even when they contain important information.
So what can you do about it?
In this edited extract from The Williams Behaviour Book, behavioural science expert and SmartCompany Plus contributor Bri Williams distills exactly why your staff is ignoring your emails and offers a step-by-step guide to writing emails that will get noticed.
Why staff ignore your emails
This is about:
A communications paradox in business where staff complains that their bosses never tell them anything, while bosses believe that staff is being bombarded with information.
Which is important because:
We spend a disproportionate amount of time writing and receiving emails.
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